Howdy all,
We're going to change the name of Support Operations to just simply Operations.
Rationale: Operations has a Support Operations Division that does the support and our piece [Operations] Operates this great community.
Basic support requests, as always, should be routed to support @taw. net.
Good job TAW, and all the support for our lovely community
... I don't see any reason to change it...
Rationale BonusPlay is simply that back in the day when Operations Support was implemented there wasn't a support division that handled basic every day support requests. Ekis started the support division and they handle them all now. In basic terms it clearly defines roles and responsibilities of actually what we do is Ops.