Welcome to Support!
If you have having an issue and need support, please submit a ticket to our support team. Also, you can visit our public help forum.
To submit a ticket:
To view our knowledge base of solutions:
For a general overview of how TAW works, check out our Welcome Wiki. Specifically, the following may be of interest to you if you have general questions about TAW:
Note: Browser Compatibility - Certain aspects of the current TAW website are known to not work properly with some browsers and due to the time and resources needed to fully facilitate these users we are unlikely to resolve all issues. We therefore recommend that users instead use Mozilla Firefox if issues arise that the below fixes do not solve.
Try clearing your browser cache and cookies. (Firefox and Internet Explorer shortcut: CTRL+Shift+Delete) Make sure no other browser pages are open when doing so, then restart your browser after.
Common Guest Account Issues: